Gift Wrap

SIZING

Use the size chart calculator to find your perfect fit! It's above size selector. For more sizing help, check out the Visual Size Guide or our Size Chart pages for bracelets and Size Chart pages for rings!

RETURN POLICY

You have 60 days after your item is shipped to initiate a return through our returns website. All returns MUST be in 100% new condition, unworn with all the original tags in place. Shipping charges are non-refundable.

PRE-ORDERS

As we all know, good things take time! We really appreciate your patience and promise that it's worth the wait. If the item you wish to purchase is for pre-order only, the estimated delivery time will be displayed on the purchase button before you add the product to the cart.

SALE ITEMS

Discounted sale prices are offered on marked and in stock items only during that particular sale period and only on the products advertised in that particular sale. We will not refund the sale discount amount on any previous purchases. Sale prices are available whilst inventory permits only. All items marked as final sale are not eligible for any refund or exchange on that particular product. Once it's yours, it's yours! Your order will be shipped when all other items in your order, including any pre-order items, are ready and available to ship.

ALL OTHER QUESTIONS

Get the answers to all other questions in our knowledge base here!

We recommend that customers remove jewelry before going to bed or participating in any physical activity. Exposure to certain harsh chemicals or environments will result in compromising the integrity of your jewelry. This includes, but is not limited to the following: perspiration, perfumes, cleaning agents, chlorine, salt water, and silver polish.

STERLING SILVER

All sterling silver will tarnish over time, but it will happen much faster when it comes into contact with agents such as perfume, salty air, sulphur, skin creams, hairspray, chlorine and acidic skin ph. The amount of tarnishing (oxidation) that occurs is dependent on the skin and care habits of the wearer. Tarnishing is therefore not a manufacturing fault.To prevent tarnishing/oxidisation and to revive lustre, all products should be cleaned using a soft polishing cloth.

GOLD PLATED AND RODHIUM JEWELLERY

Gold plated jewelry will not tarnish but over time chemicals, perfume, oil, moisture, wear and soil may cause it to corrode. We recommend cleaning with a soft cloth or washing in warm soapy water; rinse and dry thoroughly. Please avoid contact with any chemicals as it may remove the gold plated layer. When storing, please protect your gold plated jewelry from scratches, chemicals, extreme temperatures and sunlight.

LEATHER JEWELRY

Leather is a natural material, general wear and cleaning may cause shrinkage and color variations. Seekers cannot be held responsible for any damage due to negligence. To preserve the quality of Seekers leather products, please do not wash with any household cleaning fluids. If wet, please allow leather to dry naturally. Do not place near a source of heating or open fire.

WEARING

• Remove your pieces before performing manual tasks
• Put your pieces on after applying makeup
• Don't wear your pieces in swimming pools and spas
• Remove your jewelry before bathing
• Don’t play contact sports while wearing your pieces.

CLEANING

• Inspect your piece regularly
• Use mild soap and warm water to wash your Seekers jewelry
• Avoid washing your piece if it is damaged
• Polish your piece with a jewelry polishing cloth (included in box)
  
  

If you have any questions, please contact us at: support@seekers.shop