Yes — we accept returns within 60 days of the order date, provided:

• The original tag is still attached.
• The original box is included.
• The item is in “like new” condition.

Please note:

• Custom orders cannot be returned.
• 18K solid gold items (yellow, white, or rose gold) are considered custom and non-returnable.
• Sale items are final sale.
• Any signs of wear or damage will void the refund.

👉 To start a return, email us at support@seekers.shop. We will authorize your return and provide the correct return address for your region.

1. Email support@seekers.shop with your order number.
2. We authorize your return and send you the return address for your region.
3. Ship the item back with the original tag attached and the original box included.
4. Once your return is received and inspected, your refund is issued within 5 business days.

There is no restocking fee. Orders canceled before shipment incur no cancellation fee.

• Return shipping and any customs fees are the customer’s responsibility.
• For U.S. customers this is typically a standard domestic-rate shipment.
• Seekers does not refund original shipping costs.
• There is no restocking fee.

• The service itself (resizing, exchange, or repair) is free of charge.
• Shipping costs are the customer’s responsibility.
• Email us first — we will authorize your request and provide the correct shipping address for your region.

👉 To start your request, email us at support@seekers.shop.

• Custom orders.
• 18K solid gold jewelry (yellow, white, or rose gold).
• Discounted sale items.

• Returns → 60 days, tag + box + “like new” condition, started via support@seekers.shop.
• Return shipping → paid by the customer (typically a standard domestic-rate shipment for U.S. customers). No restocking fee.
• Refunds → issued within 5 business days after we receive and inspect your return.
• Exchanges/Repairs/Resizing → free service; customer covers shipping.
• Non-returnable → Custom, 18K gold, sale items.

We’re here to help — if you’re unsure, just write to support@seekers.shop and our team will guide you.