Yes — we accept returns within 60 days of the order date, provided:

• The original tag is still attached.
• The original box is included.
• The item is in “like new” condition.

Please note:

• Custom orders cannot be returned.
• 18K solid gold items (yellow, white, or rose gold) are considered custom and non-returnable.
• Sale items are final sale.
• Any signs of wear or damage will void the refund.

👉 To request a return, email us at support@seekers.shop.

• Return shipping and any customs fees are the customer’s responsibility.
• Based on customer feedback, USPS in-person returns typically cost around $20.
• Seekers does not refund shipping costs.

• The service itself (resizing, exchange, or repair) is free of charge.
• A $40 flat fee covers round-trip shipping (U.S. → Spain → U.S.).
• This ensures safe handling and delivery back to you.

👉 To start your request, email us at support@seekers.shop.

• Custom orders.
• 18K solid gold jewelry (yellow, white, or rose gold).
• Discounted sale items.

• Returns → 60 days, tag + box + “like new” condition.
• Exchanges/Repairs/Resizing → Free service, $40 round-trip shipping.
• Non-returnable → Custom, 18K gold, sale items.

We’re here to help — if you’re unsure, just write to support@seekers.shop and our team will guide you.