Exchange with pick up

Exchange your bracelet for another one (metal or stone) with a pick up. We take care of everything, you just have to follow the instructions we send you.

SIZING

Use the size chart calculator to find your perfect fit! It's above size selector. For more sizing help, check out size charts near to size selector.

RETURN POLICY

You have 60 days after your item is shipped to initiate a return through our returns website. All returns MUST be in 100% new condition, unworn with all the original tags in place. Shipping charges are non-refundable.

PRE-ORDERS

As we all know, good things take time! We really appreciate your patience and promise that it's worth the wait. If the item you wish to purchase is for pre-order only, the estimated delivery time will be displayed on the purchase button before you add the product to the cart.

SALE ITEMS

Discounted sale prices are offered on marked and in stock items only during that particular sale period and only on the products advertised in that particular sale. We will not refund the sale discount amount on any previous purchases. Sale prices are available whilst inventory permits only. All items marked as final sale are not eligible for any refund or exchange on that particular product. Once it's yours, it's yours! Your order will be shipped when all other items in your order, including any pre-order items, are ready and available to ship.

ALL OTHER QUESTIONS

Get the answers to all other questions in our knowledge base here!