RESIZE AND EXCHANGE
We can Resize or Exchange your item. The Resize and the Exchange has a cost of USD 40$ that includes pick up at your home and a new shipment (both express) fully managed by us.
We recommend a correct wrist/finger measurement.
It can be done by going to the following links:
Size Guide for bracelets
Size chart for rings
Mail us to support@seekers.shop
REPAIR
Our quality is among the very highest in the industry and we are now able to offer ONE YEAR GUARANTEE on all items purchased on or after April 1, 2018.
The guarantee covers the following:
- Broken string or elastic
- Cracked beads
- Damaged lock or closure
Please note that the guarantee does not cover plating issues, or discoloration of beads and leather. This occurs due to improper use of your jewelry.
We recommend that you read all the information attached to your box and our section:
Jewelry Care and Maintenance
The repair has a cost of USD 40$ that includes pick up at your home and a new shipment (both express) fully managed by us. After receiving the jewelry, we will give you a quote to repair your item.
Mail us to support@seekers.shop for repair your items.