I am addressing you to convey all my encouragement in these difficult times. Our thoughts are with all those affected by the current circumstances concerning COVID-19. The health of our employees, customers, and community is very important to us.
We are facing an unprecedented challenge. This crisis is of a different nature than any other that we have ever experienced. It relates to the fear of the unknown, as well as the concern and the anguish it generates. All perfectly understandable feelings from a human point of view.
In these moments of uncertainty, we must have some certitudes. The first and clearest is that this crisis will pass. Unity, effort and commitment on behalf of everyone will be needed. Only together will we beat this crisis.
Seekers has always known very well that we, the people, are the architects of our success, and that our clients are at the center of our lives.
Because of this, in Seekers we are taking all the necessary measures. We have defined protocols for action to protect our staff and customers. Our entire team will be taking extensive measures to ensure clean and safe packing and shipping standards.
We want to reassure you that the ordering and shipping experience will not be affected. We are currently offering worldwide 24-48h express shipping to make it easier for you to get what you need.
We will continue to track the latest CDC and WHO information and recommendations available to us, and will keep you updated on any changes.
This is a fight against the pandemic, but also against the fears that paralyze us. We must win both battles. We must face adversity with firmness, determination and a sense of urgency that requires us to contribute with our very best.
I hope that this situation will affect our families and loved ones as little as possible. I am certain that we will be able to overcome this crisis as we have done so many times throughout our history. We are fighting for our future and we will get through this.