We want you to be completely satisfied with your bracelet.
We offer a ‘30-Day Money-Back Guarantee’ on all Seekers bracelets purchased through www.seekers.shop. You have 30 calendar days (starting from the from the purchase order) to return the bracelet(s). We will accept all bracelets that are in their original condition with the original tags attached. There is a restocking fee of $30 for each order and buyer pays for return shipping. Your refund will be credited to you through the same payment method as you used to make the purchase.
Because we sell custom-made products, we are not legally obligated to offer refunds. It is because we want our customers to be 100% satisfied that we offer the ‘30-Day Money-Back Guarantee.’
We recommend that you ship your return bracelet via an insured ‘signature required’ delivery method. The bracelet should be returned with the original tag still attached to the bracelet and with both bracelet and tag inside the original box. All three items should be in “like new” original condition.
Before you return your bracelet, please email firstname.lastname@example.org regarding your refund. Please include your order number in the email.